Enterprise Order Form

0. Preamble

This Order Form is entered into between Keypra OÜ ("Keypra") and the Customer identified below, and is governed by the Keypra Terms of Service, Service Level Agreement, Data Processing Agreement and Sub-Processors List (together, the "Master Agreement"). In the event of conflict between this Order Form and the Master Agreement, this Order Form prevails only as to the specific clauses it expressly modifies; all other terms continue in full force.

1. Customer Details

• Legal name: ____________________
• Registered address / company number: ____________________
• VAT identification (if applicable): ____________________
• By providing this VAT ID, the Customer confirms it is current and valid for the purposes of Article 196 EU VAT Directive reverse-charge treatment, and agrees to the VAT Number Warranty set out in the Keypra Terms of Service §5.11.
• Billing contact (name, role, email): ____________________
• Technical / admin contact: ____________________

2. Commercial Terms

• Contract reference: KEY-YYYY-NNN
• Initial term: 12 months, commencing on the Start Date.
• Start Date / End Date: __ / __ / ____ — __ / __ / ____
• Seats contracted: ___
• Credit allowance: ___ credits per period (1 Credit = 1,000 tokens).
• Fee: €_______ per period, billed annual upfront / quarterly / monthly / custom.
• Payment terms: NET-__ days from invoice date.
• Purchase Order number (if required): ____________________
• Auto-renewal: ☐ Yes ☐ No — renews for successive 12-month terms unless either party gives written notice at least 60 days before the then-current End Date.

3. Annual Fee Adjustment (SLA §10)

The parties expressly acknowledge and incorporate the annual fee-escalation right set out in SLA §10 (Fees and Annual Adjustment). At each renewal, Keypra may adjust the Fee for the next term, with such adjustment capped at the lower of (a) the Eurostat Harmonised Index of Consumer Prices (HICP, all-items, euro area) over the preceding twelve months, or (b) 5% per year. Keypra will give the Customer at least 60 days' written notice of any such adjustment prior to the renewal date. If the Customer does not wish to accept the adjusted Fee, it may terminate the Agreement with effect from the end of the then-current term by notifying Keypra in writing before the adjusted renewal date. An adjustment made under this clause and SLA §10 is not a "material change" under Terms §2 and does not trigger the modification procedure described there.

Negotiated override: any deviation from the cap or notice period set out above must be recorded explicitly in Section 7 (Special Terms) of this Order Form. Silence in Section 7 means the SLA §10 default applies.

4. Service Level Agreement

Service availability, support response times and service-credit remedies are governed by the Keypra Service Level Agreement in force on the Start Date. Subsequent SLA updates apply automatically unless they materially reduce the Customer's rights, in which case the version in force on the Start Date continues for the remainder of the then-current term.

5. Data Protection

Processing of personal data is governed by the Keypra Data Processing Agreement and the Sub-Processors List, both of which are incorporated by reference. The Customer is the controller; Keypra acts as processor for Customer Data submitted via the Service.

6. Term and Termination

This Order Form is effective on the later of the two signature dates below and continues for the Initial Term, renewing automatically as set out in Section 2 unless terminated. Either party may terminate for uncured material breach on 30 days' written notice, or immediately on insolvency of the other party. Sections 3, 5 and 7 survive termination.

7. Special Terms

Any deal-specific variations from the Master Agreement (including any deviation from the SLA §10 escalation cap or notice period in Section 3) must be set out here. If this section is left blank, no variation is agreed.

8. Signatures

For Keypra OÜ
Name: ____________________
Title: ____________________
Date: ____________________
Signature: ____________________

For the Customer
Name: ____________________
Title: ____________________
Date: ____________________
Signature: ____________________

9. Template Version

This document is template version v2026-07. The version used for an individual deal is recorded against the contract record in Keypra's internal billing administration so that the exact wording in force at signature can be reproduced on request.